The Kingsconcept Seller Contract comprises two parts: (1) the Seller Terms and Conditions; and (2) the General Terms and Conditions of Use for Sellers within the Marketplace.

(1) the Seller Terms and Conditions

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Content

1. Introduction
2. Mission and Vision
3. Scope of work and deliverables for seller
4. Scope of work
5. Kingsconcept's rights and obligations
6. Merchant's rights and obligations
7. Commission and fees
8. Customer online payment
9. Invoicing and merchant payment
10. Liability
11. Privacy
12. Licence
13. Terms and termination
14. General Terms and Conditions of Use for Buyers and Sellers

INTRODUCTION TO KINGSCONCEPT

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ABOUT THE COMPANY
Kingsconcept is a digital agency with a difference. We offer a world-class service that is unrivaled in terms of quality, affordability, and reliability. Our team of experts has years of experience in the field and we are committed to providing our clients with the best possible service. In the journey of possibility,
we’re providing a website representing stores online for both local and international sellers across the globe where sellers will sell their products and get them delivered to the buyer from the comfort of their store without stress (effectively and dynamically).

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MISSION & VISION

• Our vision is to make shopping online in Nigeria, and other countries easier and more convenient with provided infrastructures of ours. And provide a wide range of products you, buyers, and nations can trust.
• Provide a wide range solution to sales, services, and marketing, enhance the sales of sellers (Both small and large scale businesses) in Nigeria and it environments by allowing them to sell their products, and services across the globe, to both local and international buyers.
• Provide a logistic service that will deliver order to buyers within short range of period (Within 2 to 3 days of ordering with maximum delivery of 7days to other country).
• Provide job opportunities for educated and non-educated citizens in all operating countries.

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SCOPE OF WORK AND DELIVERABLES

Your company or store is expected to perform the task as described in each phase of the project below:

1. Sign up your company or store with us
2. Verify company with our agents (physically verification)
3. Add and manage your products
4. Manage orders
5. Send received Order to our warehouse in expected period of delivery.
6. And get paid for confirmed product ordered. (Condition change for return policy applied products)
7. Note: Only Seller with a store is eligible to sell on kingsconcept

Working hours: Monday to Friday (9:00 am to 4pm)
Saturday (10:00am to 4pm)
Cost of service: Charge on product varies based on it category (added auto. To product price once created). If charges/cost of service will be charging, notification will be pasted beforehand.

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Terms and Conditions for seller

The terms of this agreement may be changed upon the discretion and agreement of both sellers and kingsconcept management.

1. Scope of work
   • Kingsconcept owns and operates a platform in Nigeria, or other country in future that allows merchants to sell their products to the public over the internet. This platform is currently provided on the website www.kingsconcept.com.ng, but may be provided on different websites or applications in the future.
   • The merchant will have the opportunity to sell their products on the Kingsconcept platform. Kingsconcept is entitled to accept purchases on behalf of the seller. The service provided by Kingsconcept is limited to referring customers to the merchant and accepting orders and payments on their behalf. In addition to this at Kingsconcept's discretion they may provide the merchant with analytics about the performance of the merchants's products and additional marketing support. This support may be reflective of the agreed level of commission.
   • The merchant authorizes Kingsconcept to accept binding orders from customers on their behalf.
   • Kingsconcept may carry out changes to the website or service, or suspend the service, without notice.
2. Kingsconcept's rights and obligations
   • The merchant acknowledges that the relationship between customers and Kingsconcept is governed by the privacy policy and the general terms and conditions, both available on the website.
   • Kingsconcept will present on the website the products listed by the seller. The merchant will be responsible for listing their own products.
   • • Kingsconcept is authorised to accept binding sales on behalf of the merchant and will be careful to pass order data on to the merchant as well as technology allows.
   • • In order to maintain its reputation for quality and high standard of service, Kingsconcept reserves the right to terminate the relationship with the merchant if the merchant repeatedly receives bad reviews or complaints, or fails to comply with our recommendations.
3. Merchant's rights and obligations
   • The merchant is obliged to provide all the information necessary when listing a product on kingsconcept.com.ng. This should include but is not limited to, a detailed title and sub-title, price, quantity, picture, and description. The merchant must never knowingly deceive a potential customer by misrepresenting their products. The merchant must notify Kingsconcept of any changes to the detail of their listings while uploaded on the site.
   • The merchant guarantees that information listed on Kingsconcept relating to his products satisfies all legal requirements, and in particular satisfies information requirements for consumer protection.
   • The merchant will be responsible for keeping an up-to-date inventory of all their products listed on Kingsconcept.
   • The merchant guarantees that the information provided by him does not violate any third party's copyright.
   • The merchant will contact the customers no more than is necessary for processing the transactions referred by Kingsconcept. In particular, the merchant will not send any advertising email or other commercial advertisements to the customer without prior agreement from Kingsconcept or the expressed wish of the customer. When delivering products sold via Kingsconcept, the merchant will not advertise any of Kingsconcept's competitors.
   • The merchant will process orders and arrange delivery with all reasonable care the moment receipt of confirmation of sale is received through the Kingsconcept site via email and/or text message. The delivery options and time indicated on their listing is binding, orders should be fulfilled within 1 working day (24 hrs). The merchant is required to keep his advertised products and services available to the best of his ability. Repeated stock-outs will result in the removal of the merchant and all their products from the Kingsconcept platform.
   • If the merchant cannot fulfill an order submitted to him, he must notify Kingsconcept as soon as possible, and within 1 day (24 hrs) of receiving the order at the latest.
   • The merchant agrees to adhere to his range of products and prices as provided to Kingsconcept and as described on their listing on the website. The merchant guarantees that there are no ongoing criminal, bankruptcy, or tax proceedings or other penalties outstanding in relation to the products they are selling through the platform. The merchant further guarantees to take great care to keep up-to-date his range of products, stock count, prices, and associated terms and conditions, like delivery fees.
   • The merchant representative is to provide Kingsconcept with a copy of his/her valid Identity Card at the contract signature.
4. Commission and fees
   • The merchant agrees to pay Kingsconcept a fixed percentage commission on the products sales made through the Kingsconcept platform. Depending on the category, it may be appropriate to agree on different commission percentages for certain items or product categories.
   • Kingsconcept may start charging additional fees for the sale of goods through the Kingsconcept platform at any point. These may include but are not limited to, listing fees, multiple photos fees, and enhanced marketing fees. In the event of the introduction of further fees, the merchant will be notified prior to their commencement in writing, and they will have the option to opt out.
   • Kingsconcept reserves the right to adjust the percentage commission, providing suitable notice is served in advance to the merchant. Kingsconcept will give the merchant adequate notice of any commission changes, in writing. This does not cover adjustments that constitute a material change of the contract terms, which would require an additional agreement on the change.
5. Customer online payment
   • In case of electronic payment by the customer (e.g. by credit card, debit card, or Wireless online Transfer), Kingsconcept collects the payment for the relevant order in Kingsconcept's name on behalf of the merchant and pays it out to the merchant according to the invoicing agreement.
   • The merchant will keep receipts of deliveries to customers for at least 13 months and make those available on request. In case of problems that may cause the order to be rescinded, or in case of a delivery failure, the merchant must immediately notify Kingsconcept by phone so that the credit card payment may be canceled.
   • The merchant bears the risk of abuse of the payment medium (e.g. of credit card or debit card fraud). If a fraudulent payment has been credited to the merchant, Kingsconcept reserves the right to correct the amount the merchant is invoiced to offset this payment.
6. Invoicing and merchant payment
   • Kingsconcept's invoices may be delivered by email, online, fax, post, or in person. They include Kingsconcept's claims on the merchant, commission, and, if applicable, other fees as stated in §4 (2).
   • Kingsconcept is to send a monthly statement of confirmed orders to the Supplier by the 20th of each month after which the supplier will have 5 days for verification and commission settlement.
   • The merchant commission to Kingsconcept on every product sale will be deducted automatically every time of receiving the payment unless there are disputes/clarifications needed which have to be conveyed to Kingsconcept in writing within 5 days.
   • In case the supplier receives the payment of sold products/services on www.kingsconcept.com.ng directly, the supplier is bound to pay the agreed commission to Kingsconcept within 5 days of receiving the statement each month.
   • The merchant is entitled to withdraw funds from sold products 24 hours after successful delivery, provided there are no buyer complaints or objections regarding the delivered product.
   • Payments would be made by bank transfer or cross cheque payable to ‘Kingsconcept’.
7. Liability
   • The merchant indemnifies Kingsconcept from all claims arising in relation to matters outside Kingsconcept's control, including but not limited to the quality of goods and services provided by the seller. The merchant further indemnifies Kingsconcept from third parties' claims resulting from any violation of laws and regulations by the seller.
   • Kingsconcept cannot guarantee that its service will be free from all malfunctions but will exercise all reasonable care and skill to resolve any such case.
   • VAT liability rests with the merchant, and Kingsconcept will not be responsible for any VAT issues.
8. Privacy
   • Both parties are obliged to treat confidentially the content of this agreement, as well as all other information and data they acquire in connection with the partnership, and not use it for purposes outside the scope of this contract or pass it on to third parties. This obligation is in force for 1 year after the termination of the contract. Both parties are obliged to follow privacy laws and handle accordingly all data related to customers, suppliers and business partners.
9. Licence
   • Kingsconcept has the right to freely maintain the merchant's listing and its ranking on the website. Kingsconcept offers customers the opportunity to give ratings and reviews of the merchant's goods and services on the website, and has the right but not the obligation to publish these online and make them visible to all customers. Kingsconcept reserves the right to delete ratings and reviews.
   • Kingsconcept may scan, transcribe, and publish online the merchant's listings, logos, and other materials required. The merchant grants to Kingsconcept a royalty-free, perpetual, unrestricted license to use and distribute any materials provided by him, for the purpose of advertising Kingsconcept's service. In particular, this includes use in Google AdWords campaigns, domain name registrations, and other online marketing and search engine optimization measures.
10. Terms and termination
    • This agreement is valid as soon as the merchant signs the contract or fulfills an order referred by Kingsconcept, and remains valid indefinitely until termination by either party. Termination can occur at any time, with a period of notice of one month, in writing, by email, post, or fax. The revenues generated during this notice period are still subject to the partnership agreement. The right to immediate termination by either party for important cause remains unaffected.
    • The right to immediate termination, in particular, covers the case where the merchant repeatedly receives negative ratings and reviews on the website, and when these are not obviously unjustified. Repeatedly providing misleading information or withholding information required to present the merchant's items is also grounds for immediate termination. Typos, mistakes, and transmission errors are excluded from this, as long as they are not caused with intent or by gross negligence.
11. (2) General Terms and Conditions of Use for Seller
    • If a single clause in this agreement is invalid, both parties will endeavor to replace the invalid clause by a valid one that reproduces as closely as possible the intended economic meaning of the invalid clause. The validity of the rest of the agreement remains unaffected. This applies in particular if the agreement is found to be incomplete.
    • Kingsconcept reserves the right to modify its general terms and conditions without giving any justification. In that case, Kingsconcept will give the merchant adequate notice via email. The notice will contain advice on the right and period of objection to the changes and on the consequences of leaving unexercised the right to object.
    • The changed terms and conditions are considered agreed by the merchant if he does not object to them in writing within 2 weeks of receiving notice of the changes.
    • Any terms and conditions of the merchant are not part of this agreement unless Kingsconcept expressly agrees to adhere to them in writing.